"Vehicle: loved the mini nice to drive, easy to park, excellent experience.
Service: Steven from the office was very helpful and explained everything well and thoroughly.
Price: I think was good. What made it better there no hidden extra charges like most car rental places.
Overall perfect experience will be using you guys in future when I come back again."
"Thank you again for the nice car. My daughter was very pleased that you waited for her when she collected the car. Also my son got practical information when returning the vehicle. The car was really nice, clean, not worn out and with reasonable mileage. The price was in line with the rest of the fleet.
If your customers have any concerns related to the Scotland and off roof driving, please assure them from my experience that when the sun is shining in Highlands nothing is better than driving a convertible! Have a nice summer!"
"We loved the car! We had amazing weather so the Mini convertible was a lot of fun to drive.
Costs were on the low side. We really appreciated the fact that we could rent the car on my name with my girlfriend's credit card. Every other rental company told us that we weren't able to rent the car because of this.
Also the fact of being able to pick up the car later than planned helped us out because our flight had a 1 hour and 30 minutes delay.
We will definitely book again next time we come to travel Scotland!
Thanks again for the great service!"
"It was an excellent experience! Everything went all perfect: pick-up/the car/drop off. So thank you."
"We had an excellent experience and could not fault either the service, quality nor vehicle. Our trip went off without a hitch and a great deal of it was due to the excellent car we had scooting us around the Highlands.
Graeme was very helpful in the lead up and the service was professional and uncomplicated. Steven (I think is his name, who works over the weekend) who assisted us on the Sunday when we picked up the car was courteous and efficient and gave us great tips for driving around the Highlands and pointing out key features of the Mini Countryman we hired. I cannot give him enough praise for the high level of customer service he showed us. We would appreciate if you could pass our thanks.
The car itself was a dream to drive - zippy and small enough to drive around the Highlands while being large enough to fit 3 of us and all our luggage. The car was spacious, comfortable, and drove like a dream. We tend to go on a lot of driving holidays through Europe and the UK and so have used many car rental companies. While we were happy to pay a little more for a "nice" car, we found the price extremely reasonable and the service impeccable. Pick up and drop off was seamless and convenient.Thank you kindly for a wonderful experience. Should we return to Scotland, we would be glad to hire from you again."
"We enjoyed everything about the Mini Convertible. Your service was excellent, both on the front end of the rental and the tail end. I couldn't ask for a more flexible (schedule wise), friendly, helpful and expeditious agent. The vehicle was immaculate on pickup. The cost was as expected and even included an upgrade to a premium model which was well received (and perhaps needed on some of the more steep and windy roads we traveled). Overall, I would and have recommended your service to my friends and family."
"We both thoroughly appreciate our experience with Edinburgh Car Rental. The Countryman S was absolutely perfect for the North Coast 500's winding, mountainous roads - it really became a third member of the trip. Being able to hire the car we wanted made such a difference for our road-trip holiday. The customer experience was excellent, too. I've attached a few pictures from the trip."
"We had a wonderful experience and I have told all my friends if they ever go to Edinburgh they must hire a Mini. Communication was excellent from the onset and Graeme was very nice. My husband and I hope to return to Scotland sometime soon and we will definitely do another rental."
"In a convertible mini during, unfortunately, quite a rainy week we did manage to get the roof down once driving along the shores of Loch Fyne which was probably the highlight of the trip! The price was more than I'd have paid from a regular airport car-hire but I knew that upfront and my priority was getting to drive a car I wanted to drive - and that's what happened and I got a lot of enjoyment out of it. So it was undoubtedly worth it! Sure we'll be back in touch the next trip. Thanks for all your help along the way and making it happen."
"Our experience with renting a Mini Cooper for our time in Scotland was wonderful. The vehicle was in excellent shape and ready when we arrived. I own a Mini at home and driving a familiar vehicle made us feel safer (especially since we were not used to driving on the left side of the road)."
By: Mary Janecek-Friedman
"We had a wonderful time in Scotland and the Mini Cooper was perfect. Graeme picked us up from the airport and handled the paperwork quickly! The return one week later was equally efficient. Thanks very much!"
"Everything about the car hire was brilliant. The price was very competitive with the 'name brand' car hire places, the service was excellent and the vehicle was a hell of a lot of fun to drive, especially around the North Coast 500 route. I'd do it again. :)"
"My daughter and I both enjoyed the Mini. It was great to drive and we had fun on our travels. We reached the top of Scotland. If I could afford to buy one back home in Adelaide I would but need to win the lotto for that."